{"id":54146,"date":"2022-10-21T14:48:51","date_gmt":"2022-10-21T07:48:51","guid":{"rendered":"https:\/\/kanimmataram.kemenkumham.go.id\/?page_id=54146"},"modified":"2022-11-21T09:38:42","modified_gmt":"2022-11-21T02:38:42","slug":"frequently-asked-questions-f-a-q","status":"publish","type":"page","link":"https:\/\/mataram.imigrasi.go.id\/?page_id=54146","title":{"rendered":"Frequently Asked Questions (F.A.Q.)"},"content":{"rendered":"<div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  avia-builder-el-0  avia-builder-el-no-sibling  \" style='border-radius:0px; '><p><div  style='padding-bottom:10px; ' class='av-special-heading av-special-heading-h3    avia-builder-el-1  el_before_av_iconlist  avia-builder-el-first  '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >F.A.Q (Frequently Asked Questions)<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div><br \/>\n<div  class='avia-icon-list-container   avia-builder-el-2  el_after_av_heading  avia-builder-el-last '><ul class='avia-icon-list avia-icon-list-left av-iconlist-big avia_animate_when_almost_visible avia-iconlist-animate'>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue81d' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  itemprop=\"headline\"  >Bagaimana cara mengetahui status paspor saya?<\/h4><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><h4>Untuk dapat mengetahui status paspor anda, dapat menghubungi nomor WhatsApp Gateway Kantor Imigrasi Kelas I TPI Mataram di 08113838389 atau menanyakan langsung di layanan Contact Center di nomor 081999949000 (Pesan WhatsApp).<\/h4>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue81d' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  itemprop=\"headline\"  >Kapan antrian M-Paspor di Kantor Imigrasi Mataram dibuka?<\/h4><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><h4>Kuota antrian M-Paspor Imigrasi Mataram dibuka setiap hari jumat pukul 16.00 WITA untuk satu minggu kedepan.<\/h4>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue81d' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  itemprop=\"headline\"  >Kapan paspor berlaku sepuluh tahun?<\/h4><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><h4>Mulai tanggal 12 Oktober 2022, masa berlaku paspor Indonesia adalah 10 tahun (bagi yang telah berusia 17 tahun keatas atau sudah menikah)<\/h4>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue81d' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  itemprop=\"headline\"  >Apakah anak dibawah 17 tahun mendapatkan paspor dengan masa berlaku 10 tahun?<\/h4><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><h4>Untuk anak yang masih berusia dibawah 17 tahun, masa berlaku paspor yang diberikan adalah 5 tahun.<br \/>\nPaspor dengan masa berlaku 10 tahun hanya diberikan kepada pemohon yang telah berusia lebih dari 17 tahun atau pemohon yang sudah menikah<\/h4>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue81d' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  itemprop=\"headline\"  >Apakah ada denda yang dkenakan bila paspor Rusak atau Hilang?<\/h4><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><h4>Penggantian Paspor biasa karena hilang atau rusak dikenakan biaya denda sebagai berikut: Biaya beban paspor hilang (per buku) Rp 1.000.000,-, biaya beban paspor rusak (per buku) Rp 500.000,-.<\/h4>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue81d' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  itemprop=\"headline\"  >Berapa harga paspor?<\/h4><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><h4>Untuk pengurusan paspor baru saat ini dikenakan biaya sebagai berikut :<br \/>\nPaspor biasa Rp. 350.000,-,<br \/>\npaspor biasa elektronik (e-passport) Rp. 650.000,-<\/h4>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue81d' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  itemprop=\"headline\"  >Perangkat saya mengalami kendala saat mendaftar melalui M-Paspor, Apa yang harus saya lakukan?<\/h4><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><h4>Jika anda terkendala dalam melakukan pendaftaran permohonan paspor melalui M-Paspor, silahkan menghubungi petugas kami di layanan Contact Center dengan nomor 081999949000 (hanya pesan WhatsApp) atau datang langsung ke Kantor Imigrasi Kelas I TPI Mataram untuk bertemu dengan petugas secara langsung.<\/h4>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue81d' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title   '  itemprop=\"headline\"  >Bagaimana cara membayar paspor?<\/h4><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<li><div  class='iconlist_icon  avia-font-entypo-fontello'><span class='iconlist-char ' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='iconlist_content_wrap'><header class=\"entry-content-header\"><\/header><div class='iconlist_content  '  itemprop=\"text\"  ><h4>Pembayaran paspor dapat disimak di link berikut:<br \/>\n<a href=\"https:\/\/mataram.imigrasi.go.id\/?page_id=54206\" target=\"_blank\" rel=\"noopener\">https:\/\/mataram.imigrasi.go.id\/?page_id=54206<\/a><br \/>\n(Harap segera melakukan pembayaran maksimal 2 jam setelah pendaftaran, jika tidak maka permohonan akan dianggap batal oleh sistem)<\/h4>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class='iconlist-timeline'><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-54146","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mataram.imigrasi.go.id\/index.php?rest_route=\/wp\/v2\/pages\/54146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mataram.imigrasi.go.id\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mataram.imigrasi.go.id\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mataram.imigrasi.go.id\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mataram.imigrasi.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=54146"}],"version-history":[{"count":16,"href":"https:\/\/mataram.imigrasi.go.id\/index.php?rest_route=\/wp\/v2\/pages\/54146\/revisions"}],"predecessor-version":[{"id":54273,"href":"https:\/\/mataram.imigrasi.go.id\/index.php?rest_route=\/wp\/v2\/pages\/54146\/revisions\/54273"}],"wp:attachment":[{"href":"https:\/\/mataram.imigrasi.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=54146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}